Sabtu, 20 Maret 2010

End User IS

Performance Support Tools and Systems Developed

Traditional performance support tools and systems provide workers with on-the-job help, advice, information, examples or assurance. Many different formats are possible.

Electronic Performance Support Systems (EPSS)

Electronic Performance Support Systems (EPSS) are compilations of tools, information resources, and training delivered via the user's browser window. EPSS solutions provide users with information, just-in-time help, training, diagnostics, decision-support, communication, and collaborative capabilities.

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